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Internet Technician Perth

Need an expert internet technician in Perth? Need a new internet connection installed correctly? Is your internet connection or WiFi slow, unreliable and intermittent? Does your internet connection keep dropping out?

Installation

If you need a new internet connection installed, you can rest assured that your connection is done by an expert in the field and is properly done.

Computer_Technician_HelpComputer_Problems

Repairs

If you need a repair, finally you can get rid of internet connection problems! As Perth's internet connection experts, we can help you towards a stable, fast and reliable internet connection. No more waiting for the modem to reconnect, no more waiting for buffering to complete.

With our expertise, knowledge and vast experience in analyzing and repairing internet connections, you can be on your way to a better internet experience quickly.

Your internet connection reliablity and speed will greatly depend on just a handful of factors, all of which we are able to assess and improve.

Factors that affect your internet speed are:

  • If you are on a fixed-line connection, the quality and condition of the wiring in your property.
  • If you are on a wireless connection, the quality and strengh of your signal.

Wired Connection Problems

Wired connection problems are usually faster than WiFi, but when you are experiencing connection problems, it is usually related to incorrect wiring, faults or as we have found wiring that has been installed by an inexperienced technician, electrician or even DIY. 

Telecommunications and internet cabling is best installed and maintained by a trained professional in this field, as a small cabling fault or installation oversight can cause massive connection issues. We have located and repaired many incorreclty installed phone lines, NBN connections, ADSL connections and also Ethernet Data Cabling (LAN cables).

Wireless Connection Problems

Wireless connections can be divided into two parts - WiFi and Mobile (GSM).

WiFi: WiFi is very dependent on good coverage, low interference, and good signal quality. We can assess and improve all of the above using specialised scientific techniques used to determine exactly where WiFi coverage drops off through your property and where WiFi equipment needs to be placed in order to get the best WiFi performance. We can also assess sources of interference, such as interference from other electromagnetic sources in your house, and interference from neighboring WiFi systems.

WiFi is not only about channel selection - a HUGE part of having a good WiFi system is proper selection and placement of your WiFi equipment.

GSM: Mobile connections are usually provided as a backup to fixed line connections by Internet Service Providers. For some rural and semi-rural customers however, mobile connections are the only option. 

We have analyzed and corrected many incorrectly installed mobile internet antennas in the past, and we generally find that installations that are done DIY or done by an inexperienced technician lead to intermittent connections on certain days or under certain conditions. As telecommunications specialists with over 20 years working in the industry, our technicians can find these faults and help you get a stable connection.

Our Vast Expertise Covers All the Following Areas:

  • NBN
  • ADSL
  • Mobile Connections (GSM, 4G, LTE, 3G)
  • WiFi
  • Phone Lines
  • Ethernet (LAN Cabling or Data Cabling)
  • Modems
  • Media Converters
  • Internet Protocols (IP/TCP/UDP/ICMP etc.)
  • Switching, Gateways and Routing
  • Network configuration and programming

Benefits of Contacting Franklin Bell for your Internet Connection Installation and/or Repair

Experience - You save time and money by tapping into our vast knowledge base of line problems, common faults and fixes. It took us years to learn what we know about slow internet connections and ADSL line problems. You can have that experience at your beck and call.

Peace of Mind - We’ve invested in fantastic line testing equipment so we can find and repair faults quickly and easily. We’re professionals, well trained, qualified and insured. You get the benefit of all of our investment, qualifications and insurance when we repair your line.

It’s Affordable - Our ADSL testing equipment can test up to 51 different parameters and configuration options on your line, and that leads us straight to the issue, saving you time, frustration and money.


How to Get Help

So how do you fix your line? You don’t - we do. Telecommunications regulations require that all work on telephone lines and equipment be done by registered cablers like Franklin Bell. Simply get in touch with us and we’ll take the problem right out of your hands. We’ve helped loads of other nice people. Why not you?

Franklin Bell - More WWW. Less Worry.

Simply Contact Us today, Request a Quote, or Make a Booking. It's that simple to get back up and running again.

 

ADSL Slow or Dropping Out? We can help.

Is your internet connection slow, unreliable and intermittent? Does your ADSL connection keep dropping out?

Computer_Technician_HelpComputer_Problems

You’ve come to the right place. With a quick call to us, you'll be back online and your internet problems will be forgotten soon. Franklin Bell are ACMA certified technicians and we are very well known as Perth's ADSL experts. We're the recommended ADSL technicians for most major Internet Service Providers - a reputation that we've built on providing fantastic service and providing solid results every day.

But what does that mean to you?

It means you get a highly skilled technician with a wealth of knowledge and experience to help you sort your ADSL troubles quickly and efficiently. It also means that you've just found a definitive solution to your ADSL and internet connection problems. We help you take the guesswork out of slow ADSL speed, constant drop-outs and inconsistent performance. Once we've repaired your ADSL line, it will be fast and reliable. 

Here’s a summary of the information further down this page.

Benefits of Contacting Us to Repair Your Connection

How to Get Help


 

A Quick Introduction to ADSL

ADSL is a mature broadband technology that has been in use for several years now. It provides a stable platform for both commercial and domestic use and has sufficient bandwidth for regular internet users. If you are experiencing ADSL speed issues and/or drop-outs, it's usually due to one or more issues relating to the physical installation, rather than the ADSL signalling system. In the vast majority of cases, the issues can be resolved better through an inspection and test by a suitably qualified ADSL technician than by the service provider, since most faults are beyond the control of the network operator. In over 90% of cases, customer cabling is to blame for ADSL problems.


Below we list the 3 most common reasons ADSL may be slow, and how we can help you analyze the problem and improve the performance of your ADSL Internet Connection.To many users, ADSL is a black box, a mysterious and frustrating waste of time. We can help you change that. ADSL is a mature, stable technology, and there's really no reason for you to suffer from internet connection problems.


Common ADSL Problems

Reason 1: Cabling Faults

Cabling faults are by far the most common cause of a slow ADSL connection. This can range from poor connections and improper cable for the type of use to poor installation standards.

How we can help: Cabling faults cannot be optimally traced and repaired by inexperienced technicians. Our technicians have vast experience in repairing slow internet connections. We’re trained professionals that know exactly what to look for and what the appropriate repair for each kind of fault is.

Reason 2: Filters

Faulty and missing filters contribute to a substantial amount of ADSL drop-outs. ADSL filters are required when ADSL modems and other equipment such as phones faxes, alarm systems and EFTPOS machines need to coexist on the same phone cabling infrastructure.

How we can help: There are different types of filters for different applications. Our ADSL technicians know when and where to install each type of filter to get optimal reliability from your ADSL installation.

Reason 3: Poor Connection Quality

Poor connections are found everywhere in telecommunications infrastructure, and your home or business is no exception. Often times small issues can cause big disruptions, vast amount of wasted time and much frustration.

How we can help: You cannot fix something unless you’re know what’s broken. We have invested in top-class ADSL testing equipment so you don’t have to. We’ve trained on that equipment so you can benefit from our knowledge and experience. Our technicians can trace and repair connection issues quickly and easily, no matter where they are in your installation. Our equipment tells us exactly where along the line a fault is, so we can repair it.


Benefits of Contacting Franklin Bell for your ADSL or Internet Connection Repair

Experience - You save time and money by tapping into our vast knowledge base of line problems, common faults and fixes. It took us years to learn what we know about slow internet connections and ADSL line problems. You can have that experience at your beck and call.

Peace of Mind - We’ve invested in fantastic line testing equipment so we can find and repair faults quickly and easily. We’re professionals, well trained, qualified and insured. You get the benefit of all of our investment, qualifications and insurance when we repair your line.

It’s Affordable - Our ADSL testing equipment can test up to 51 different parameters and configuration options on your line, and that leads us straight to the issue, saving you time, frustration and money.


How to Get Help

So how do you fix your line? You don’t - we do. Telecommunications regulations require that all work on telephone lines and equipment be done by registered cablers like Franklin Bell. Simply get in touch with us and we’ll take the problem right out of your hands. We’ve helped loads of other nice people. Why not you?

Franklin Bell - More WWW. Less Worry.

Simply Contact Us today, Request a Quote, or Make a Booking. It's that simple to get back up and running again.

 

Perth Phone Point Installation

Perth-Second-Phone-LinePhone points, or as they're sometimes called phone outlets or phone sockets, are used to connect your telephony devices to your provider's network.

Phone sockets are installed, repaired, moved and maintained by private contractors like Franklin Bell.

Whether you need a phone point for your phone, modem or fax, we know you need a trustworthy, experienced and professional installer. Someone who treats both you and your property with respect.

With our Perth Phone Point Installation service, you get these great benefits:

  1. We do Installations, Repairs, Maintenance and Moving of Phone Points / Phone Sockets.
  2. Guaranteed workmanship - if it doesn't work, it's free.
  3. Neat and tidy installation.
  4. Great results - you'll be hooked up in no time.
  5. Fantastic service - something to smile about.
  6. No more tripping over the telephone extension cord.

Plus! If you have an ADSL line, we can help you with the installation of a central splitter (filter). Just what you were looking for, right? No more trying to figure out what goes where or trying to make sense of complicated wiring. Just sit back and relax while we install your phone point and ADSL splitter professionally.

Our technicians are efficient, well-presented, clean and experienced. And what's more, we'll give you great advice - for free!

So don't delay, contact us today to book your Perth Phone Point installation at a time that's convenient.

Our Perth Phone Point Installation Service is a service offered to residential customers. If you are a business or need other types of cabling, enquire about our Structured Cabling and Data Cabling Services. (Keywords: Perth Phone Point Installation).

Perth Central Splitters

Franklin Bell are ACMA certified cabling contractors. We specialise in the installation, repair and alteration of splitters, ADSL lines and their related components.

If you have an ADSL internet service that's dropping out, disconnecting, or generally just problematic, chances are you need help with the proper setup of your cabling and central splitter. 

What Splitters Do

Splitters are electronic devices installed on phone cabling. Their primary purpose is to help ADSL modems work when these modems share a line with any of the following devices:

  • Telephones
  • Fax Machines
  • Monitored Alarm Systems
  • EFTPOS Machines
  • Foxtel and/or Similar Devices Using a Land Line 

Why are splitters required?

Splitters are required because ADSL is a technology that makes use of older analogue phone lines to provide a digital connection for Internet, E-Mail and other modern services. ADSL modems need these digital signals to carry data. Other devices, however, don't understand these digital signals, and this causes problems. Splitters eliminate these problems by providing ADSL modems with the digital signals they need whilst removing the digital signals for devices that don't understand them.

Benefits of Having a Central Splitter

Central splitters help ensure that your cabling performs optimally. With a central splitter in place, you can expect to see the following:

  • Improved ADSL Performance
  • Better Connection Stability
  • Less Noise on Phone Conversations
  • Fewer Drop-Outs and Internet Disconnections
  • Less Problems with EFTPOS machines, faxes and monitored alarms

Types of Splitters

Splitters are also called filters and they come in two varieties:

  • Central Splitters
  • Inline Splitters

Inline Splitters

Inline splitters are used where two or more device shares the same phone socket. They're efficient and cost-effective where devices are plugged into the same phone outlet and there are no other devices elsewhere (i.e. another room) on the same line. Inline filters are not the best solution where devices are located in different rooms or where alarm systems are present.

Inline splitters can easily be unplugged and/or removed, causing ADSL drop-outs and other problems to reappear. Other difficulties with central splitters include the fact that they need to connected in a very specific way - any other way and they don't work at all.

Central Splitters

Central splitters are the best option when you have a monitored alarm system. They're also great when there are more than 2 devices that share the same phone line and they're not plugged into the same physical phone socket. For example, if you have and ADSL modem in one room, a phone in another and other devices such as a fax, Foxtel or EFTPOS system somewhere else, a central splitter is the most reliable and efficient way to ensure these devices can co-exist on the same line without problems.

Central splitters cannot be accidentally unplugged or removed as they're hard-wired into the phone cabling by a suitably qualified technician. Central splitters are usually placed out of sight and out of mind, where they do their job behind the scenes and you'll probably forget it's even there.

How do I get a Central Splitter?

Central splitters need to be installed by ACMA certified cablers as they are hard-wired and their integration into your existing cabling needs to be considered carefully to ensure proper operation of all your telephony devices.

To get your central splitter, start here:

 

Perth Second Phone Line Installation

Perth-Second-Phone-LineThere's no fun in running to a phone at the other end of the building each time it rings right? Even with a cordless handset, you'd have to return it way over to its charger!

Whether you need a second phone line for your phone, modem or fax, we know you need a trustworthy, experienced and professional installer. Someone who treats both you and your property with respect.

With our Perth Second Phone Line Installation service, you get these great benefits:

  1. Guaranteed workmanship - if it doesn't work, it's free.
  2. Neat and tidy installation.
  3. Great results - you'll be hooked up in no time.
  4. Fantastic service - something to smile about.
  5. No more tripping over the telephone extension.

Plus! If you have an ADSL line, we can help you with the installation of a central splitter (filter). Just what you were looking for, right? No more trying to figure out what goes where or trying to make sense of complicated wiring. Just sit back and relax while we install your second line and ADSL splitter professionally.

Our technicians are efficient, well-presented, clean and experienced. And what's more, we'll give you great advice - for free!

So don't delay, call today (from your first phone line that is!) to book your Perth Second Phone Line installation at a time that's convenient.

What's the catch you ask? We only serve the lovely people of Perth, Western Australia.

If you're from elsewhere, you'll be missing out, we're afraid.

 

Our Perth Second Phone Line Service is a service offered to residential customers. If you are a business or need other types of cabling, enquire about our Structured Cabling and Data Cabling Services. (Keywords: Perth Second Phone Line Installation).

Get In Touch With Us